Delivery Info

Here at Hibe, we've tried to make delivery as easy and cost effective as possible for you. As a small business we're always trying to give our customers the very best service for the lowest price possible.

We offer FREE UK SHIPPING on all orders over £75. 

Delivery & Shipping Info: 

We only use reputable couriers, mainly Royal Mail & DHL, to make sure your parcels arrive as quickly and securely as possible. 

All delivery and shipping services include, experienced packers  expertise and secure quality packaging to keep your items as secure as possible in transit to you. 

If your order is below £75, these are our UK shipping rates, including addresses in the Highlands and Islands, Scilly Isles and the Isle of Man. We've tried to keep shipping prices as simple as possible.

Standard Delivery: (Excluding lighting)

Delivery times below include our processing times, so the time it takes to wrap, pack and courier it to your door:

  • Standard delivery (2-5 days) - £4.00  

Express Delivery: 

Need it faster? Don't worry we've got you covered. You can select this option at checkout. If you don't want to pay the extra, but need it quicker, please do not hesitate to contact us or add a note at checkout on your order and we will do our best to speed up your parcel for you. 

On faster services, we always send it tracked, so you can track it directly to your door. We'll send you your tracking number once your order has been processed.

Please note: If you order after 3pm on Friday or over the weekend, your parcel will not be sent out until Monday, so please factor in the extra time.

  • Express delivery (1-2 days) - £7.00

International delivery rates will be calculated at checkout. They may seem higher than other companies, but that is because we will only send international parcels on insured, quicker & signed for services to ensure it arrives in tact and tracked. Please note that if you're looking to send your parcel overseas, you are responsible for any custom taxes or costs, upon entry of the parcel into your chosen country. 

If you do have any questions regarding your shipping or delivery rates, please do not hesitate to contact us. 

Lighting: 

Our lighting is a little more complex to ship, therefore the shipping price is higher at a rate from £5.95. The price will vary slightly depending on the size of the light.

If you're purchasing ARCFORM lighting, this is custom made to order, therefore takes 4-5 weeks to create for you. 

Packaging Info: 

We believe in doing our little bit, for the planet where possible, in every aspect of our business. We like to reuse packaging or recycle it from what we receive from our suppliers. We choose to wrap your item(s) in reused plastic if you see any &/or paper. We also use eco dissolvable peanuts as filler, these bad boys, dissolve in water, leaving no trace of them. So if you have any of these in your packaging, simply pop them in your sink or bath, run water over them and they will dissolve. Simply magic! 

We also encourage you to reuse our boxes or packaging you receive, where possible. In the words of some brilliant marketeers, every little helps! 

We're not perfect and won't always get it right, but we think trying is half the battle, but we do know your parcels will be safely packed and shipped to you in the very best way possible.